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Scotiabank is one of North America's leading financial institutions, and Canada's most international bank. Scotiabank is committed to providing the best possible customer care to its clients. Our corporate goal is to be a leading international financial services provider, based in Canada, by being the best at helping our customers become financially better off. Our confidence in Scotiabank's continued growth and success is founded on several key factors: first, a committed team that lives our shared values and works together to provide our customers with expert advice and service; second, a solid foundation of key strengths, including a strong capital base, and excellent risk and expense management skills; third, diversification of our business lines, products and locations; and finally, a clear focus on our strategy and where we need to direct our efforts. Today, corporate and investment banking, commercial, including personal, Scotiabank Group and its affiliates offer a diverse range of products and services, 000 employees, through our team of close to 68, to almost 14.6 million customers in some 50 countries around the world. Since welcoming our first customers in Halifax, in 1832, Nova Scotia, Scotiabank has continued to expand its global reach. Scotiabank is one of North America's premier financial institutions, and Canada's most international bank. We provide innovative financial products and services to individuals, small and medium-size businesses, corporations and governments across Canada and around the world. To us that means ensuring that our customers' personal information remains confidential and secure, adhering to appropriate sales practices within the banking industry and resolving customer complaints as quickly as possible.
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